HP Officejet Pro 8020e Printer Troubleshooting

The HP Officejet Pro 8020e printer has a greater output speed and performance. The user needs to install the HP Smart app from the browser. It will access the printer from the computer. Make sure to resolve any issues faced during the printer operating referring to the instructions provided below.

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How To Fix The HP Officejet Pro 8020e Printer Driver Is Unavailable Issue?

To fix the HP printer driver unavailable problem, follow the process given below one by one.

  • Reboot the HP printer and windows.
  • Turn ON the router.
  • Run an internet test to check the network connection.
  • Connect the printer and the windows with the same network.
  • Install the HP Print and scan doctor app to solve the printer error.
  • Uninstall the printer driver.
  • Reinstall the latest version of the driver.
  • Restart the windows.
  • Click the start button > printers and scanners.
  • Click the add button to add the printer to the windows.
  • Now select any document from the windows and conduct a printing test.

HP Officejet Pro 8020e printer offline issue

To sort out the HP printer offline issue, go through the troubleshooting steps below.

  • Restart the computer device and the HP Officejet pro 8020e printer.
  • Disconnect the HP printer from the power source.
  • Now reconnect the HP printer and the computer to the same wireless network
  • Set the printer as the default printer.
  • Click the start button > printers and scanners.
  • Choose the printer and set it as default.

HP Officejet Pro 8020e Printer not connecting to Wi-Fi

  • Initially, restart the computer, HP printer, and wireless router.
  • Run the internet test to check the network connection.
  • Ensure to connect the HP printer with the wireless network.
  • Now run an internet test from the printer control panel.
  • Otherwise, click the Wireless button.
  • Enter the Wi-Fi password.
  • It will directly access the wireless network and start printing.

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HP Officejet Pro 8020e Printer Scanning issue Windows

  • Reboot the HP printer and windows.
  • Turn ON the router.
  • Run an internet test to check the network connection.
  • Connect the printer and the windows with the same network.
  • Install the HP Print and scan doctor app to solve the printer error.
  • Uninstall the printer driver.
  • Reinstall the latest version of the driver.
  • Click the start button > printers and scanners.
  • Click the add button to add the printer to the windows.
  • Now select any file and conduct a scanning test.

HP Officejet pro 8020e Printer Scanning issue Mac

  • Switch ON the Mac device.
  • Click the Apple icon.
  • Employ the Printers & Scanners.
  • Select the reset printer settings.
  • Reboot the Mac system.
  • Check the USB connection.
  • Remove the HP printer.
  • Now, uninstall and reinstall the printer driver.
  • Press the Printers & Scanners option.
  • Click the Add button to add the printer
  • Now select any file for the scanning test.