Add Your Heading Text Here

HP Officejet Pro 9015e will not install the HP Smart App

When the HP Officejet Pro 9015e printer does not install the HP Smart app, it could be an issue that occurred when there was an interruption while the app was being downloaded or installed on the device. The solution here is to initiate the process of downloading, installing, and setting up the HP Smart app. Contact us to provide expert assistance to complete setting up the HP Smart app. Download and install the HP Smart app on the device connected to the HP Officejet Pro 9015e printer.
  1. Power up the HP Officejet Pro 9015e printer and the device it is connected to.
  2. Ensure there is an active wireless connection available. The device and the printer should be on the same wireless connection.
  3. Move over to the device and open the app store to download the HP Smart app.
  4. Enter the details of the app by keying in HP Smart. Based on the details entered, the app appears.
  5. Download the HP Smart app on the device and proceed to complete the installation of the HP Smart app
  6. Note that there should be no interruptions while downloading the HP Smart app.
Set up the HP Smart app and connect the HP Officejet Pro 9015e printer.
  1. Once the HP Smart app is downloaded and installed on the device, it has to be connected to the HP Officejet Pro 9015e printer.
  2. Open the app and sign in to an existing HP account or register for a new account.
  3. On opening the app, locate the + icon on the app. This will initiate the connection between the printer and the app.
  4. Note that the printer should be connected to an active wireless connection before establishing a connection.
  5. On clicking the + icon, a list of all the available printers will appear from the list.
  6. Choose the HP Officejet Pro 9015e printer from the list of available printers.
  7. With this, the HP Officejet Pro 9015e printer is now set up with the HP Smart app.
Ensure all the steps be followed to successfully connect the HP Officejet Pro 9015e printer to the HP Smart app. The same can be followed for all smart devices. Contact us for assistance to set up the HP Smart app.